Free Level 2 Information, Advice and Guidance Course in Blackpool

CostFREE
Duration2 weeks
LevelLevel 2
DeliveryClassroom based
StartFlexible
Study modeFlexible
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Free Level 2 Information, Advice or Guidance Course in Blackpool. Classes run at PHX Training Blackpool, daytime, with flexible study to fit around you. This free information, advice or guidance course for adults covers the key principles of IAG and how to apply them in your own work setting. It's designed for people working in roles where giving information, advice or guidance is part of the job, or for those looking to move into that kind of work. The course typically takes 2 weeks. You'll finish with an NCFE Level 2 Certificate in Information, Advice or Guidance.

Who this course is for

This qualification aims to develop the learner?s knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context. This qualification is suitable for those working or looking to work in a range of roles where the provision of information, advice or guidance is a requirement.

Entry requirements

A diagnosed learning need at this level from assessments and no previous qualifications in this area at the same/or higher level

What you will learn

  • You'll understand the key principles behind giving information, advice or guidance.
  • You'll learn how to apply IAG skills within your own work context.
  • You'll explore the boundaries and responsibilities of an IAG role.
  • You'll develop knowledge of referral processes and when to use them.
  • You'll understand how to communicate clearly and impartially with clients.
  • You'll learn about equality, diversity and inclusion in an IAG setting.

How you will learn

You'll study in a classroom at PHX Training Blackpool, with flexible daytime attendance. Learning is assessed through written assignments and knowledge-based tasks that relate to your own work context. Assessment focuses on demonstrating your understanding of IAG principles rather than formal exams.

What you will need to bring

The centre will provide most materials. PHX Training Blackpool will confirm anything else you need before you start.

Where next

Jobs you could do

  • Careers adviser, supporting people with employment or education choices
  • Benefits adviser, helping clients navigate welfare entitlements
  • Housing support worker, guiding people through housing options
  • Community outreach worker, providing information to local groups
  • Employability coach, helping people prepare for work
  • Citizens Advice caseworker, offering impartial guidance on a range of issues
  • Welfare rights officer, advising on benefits and legal entitlements

What you could study next

  • Level 3 Award, Certificate or Diploma in Information, Advice or Guidance: the natural next step if you want to take on more complex IAG work or move into a senior advice role.
  • Level 3 Certificate in Counselling Skills: useful if you want to develop deeper listening and support skills alongside your IAG practice.
  • Level 3 Award in Education and Training: worth considering if you'd like to deliver training or workshops as part of an IAG or community role.