The functional Skills qualifications are delivered as part of the Apprenticeship qualifications and are delivered using a range of teaching methods and assessed using externally set exams in Reading and Writing with a Speaking and Listing presentation and discussion. Good English and maths skills are fundamental to effective performance in the workplace. In
response to the demand for better English and maths, a new programme of functional skills
training has been introduced by government, employer and awarding bodies, and training
organisations. You can reassure employers that the need for better English and maths is greater
than ever −and that functional skills are a very good option for all workers.
businesses. Some people hide their difficulties. But poor English and maths skills can lead
to poor communication within the company and with customers, a high rate of wastage,
or resistance to change. You can reinforce your role as the mediator between workers and
management, stressing the need to approach colleagues carefully.
management and unions can help them achieve their goals, and at the same time improve
workplace performance. In practice, most workers understand the need for improved skills,
welcome support and are keen to be accredited for their effort.
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