Free Level 2 Employability Skills Course in York

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start3 Nov 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyCity & Guilds awarding body

About this course

Free Level 2 Employability Skills Course in York. Classes run at York College, full-time during the day. This is a focused, year-long programme covering the skills employers look for across a wide range of workplaces. You'll develop practical knowledge around communication, teamwork, problem-solving, and workplace behaviour. The course suits anyone building a foundation for employment or further study. It runs over one year.

Who this course is for

Please see the York College website for full details of this course: https://www.yorkcollege.ac.uk/

Entry requirements

Please see the York College website for full details of this course: https://www.yorkcollege.ac.uk/

What you will learn

  • You'll develop communication skills for the workplace.
  • You'll practise teamwork and collaboration in group tasks.
  • You'll build problem-solving skills relevant to everyday work situations.
  • You'll learn how to present yourself professionally to employers.
  • You'll understand workplace rights, responsibilities, and expectations.
  • You'll develop skills in planning, organisation, and time management.
  • You'll explore different employment sectors and the roles available within them.

How you will learn

You'll learn through classroom-based sessions at York College. Teaching typically combines group activities, discussions, and practical tasks. Assessment is through coursework and portfolio evidence rather than formal exams. You'll build a body of work over the year that demonstrates the skills and knowledge covered on the course.

What you will need to bring

The centre will provide most materials. York College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Customer service assistant. Frontline role in retail, hospitality, or call centres.
  • Warehouse operative. Picking, packing, and stock management roles.
  • Receptionist. First point of contact in offices, clinics, or hotels.
  • Care assistant. Supporting people in residential or community settings.
  • Retail assistant. Sales floor and customer-facing work.
  • Administrator. General office and clerical support roles.
  • Hospitality team member. Food service, housekeeping, or front-of-house work.

What you could study next

  • Level 2 Certificate or Diploma in a specific vocational area (such as business administration, health and social care, or hospitality). These qualifications go deeper into a chosen sector and strengthen your job applications.
  • Level 3 qualifications in your chosen field. A Level 3 is often the next step toward supervisory roles or higher education.
  • Apprenticeship in a sector that interests you. An apprenticeship lets you earn while you train in a real job.

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