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Free Level 2 CCTV Operator Course in Redbridge

CostFREE
Duration3 weeks
LevelLevel 2
DeliveryClassroom based
Start7 Sep 2026
Study modePart-time
AttendanceDaytime
Awarding bodyHighfield Awarding Body awarding body
Apply now →

About this course

Free Level 2 CCTV Operators (Public Space Surveillance) in the Private Security Industry Course in Redbridge. Classes run at New City College Chadwell Heath Campus, part-time during the day, making it manageable alongside other commitments. Over 3 weeks, you'll cover the knowledge and skills required to operate CCTV systems in public spaces, including legal responsibilities, data protection, and incident response. This course is open to adults aged 19 and over. The Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry is the qualification you'll work toward, and it is required for the SIA CCTV licence.

Who this course is for

19+

What you will learn

  • You'll understand the role and responsibilities of a CCTV operator in the private security industry.
  • You'll learn the legal framework governing public space surveillance, including data protection and privacy legislation.
  • You'll develop knowledge of how to operate CCTV equipment effectively and safely.
  • You'll learn how to identify and respond to incidents captured on camera.
  • You'll understand how to produce accurate written records and incident logs.
  • You'll learn the importance of maintaining confidentiality and professional conduct.

How you will learn

You'll learn through classroom-based sessions at New City College Chadwell Heath Campus. Assessment includes a written examination and practical assessments that test your knowledge of CCTV operations, legislation, and incident response. The Highfield qualification requires you to pass these assessments to earn your certificate.

What you will need to bring

The centre will provide most materials. New City College Chadwell Heath Campus will confirm anything else you need before you start.

Where next

Jobs you could do

  • CCTV operator: monitor public spaces using surveillance systems
  • Security control room operator: manage cameras and coordinate responses
  • Town centre CCTV operator: work for local authorities on public safety
  • Retail CCTV operator: protect stores and monitor for incidents
  • Transport hub security officer: oversee surveillance at stations or airports

What you could study next

Once you hold the Highfield Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry, you can apply for your SIA CCTV licence, which is required to work legally as a CCTV operator in the UK. From there, you might consider the Level 2 Award for Door Supervisors or a Level 3 qualification in security management if you want to move into supervisory or control room management roles.

Apply on ncclondon.ac.uk →
Apply now →

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