Free Level 2 CCTV Operators (Public Space Surveillance) in the Private Security Industry Course in Luton. Classes run at Diverse FM. You'll study the skills needed to monitor and operate CCTV systems in public spaces as part of the private security industry. The course runs daytime with flexible study and typically takes one year. To work legally as a CCTV operator in a public space, you need an SIA licence. This Highfield qualification is a required part of the SIA licence application for public space surveillance work.
Who this course is for
Course Summary can be found on the course page of the website
Entry requirements
Entry requirements can be found on the course page of the website
What you will learn
You'll learn the legal and regulatory framework governing CCTV use in public spaces.
You'll understand the role and responsibilities of a CCTV operator in the private security industry.
You'll learn how to operate CCTV equipment and monitor footage effectively.
You'll understand how to recognise and respond to incidents captured on camera.
You'll learn how to handle, store, and protect CCTV footage in line with data protection law.
You'll understand how to communicate and work with other security and emergency personnel.
You'll learn how to write accurate incident logs and reports.
How you will learn
You'll learn through classroom-based sessions at Diverse FM in Luton. Assessment includes a written examination and practical assessments that test your ability to operate CCTV equipment and respond to incidents. You'll have an initial assessment before you start to confirm this is the right level for you.
What you will need to bring
The centre will provide most materials. Diverse FM will confirm anything else you need before you start.
Where next
Jobs you could do
CCTV Operator: monitor public space cameras for a local authority or private firm.
Control Room Operator: manage security feeds and coordinate responses from a control centre.
Security Officer: front-line security work, often combined with CCTV duties.
Retail Security Officer: in-store surveillance and loss prevention using CCTV systems.
Transport Security Operative: monitor CCTV on public transport networks.
What you could study next
SIA Door Supervisor Licence (Level 2): if you want to work on the door as well as in the control room, this is the licence you'll need.
Level 3 Award in Security Management: a step up for those moving into supervisory or management roles within the security industry.
CCTV systems installation qualifications: if you want to move into the technical side, installing and maintaining CCTV equipment.
