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Free Level 2 Business Administration Course in Ipswich – Suffolk New College

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start14 Sep 2026
Study modeFull-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body
Apply now →

About this course

Free Level 2 Business and Administration Course in Ipswich. Classes run at Suffolk New College, full-time during the day.

You'll learn how businesses operate across both the private and public sector. Guest speakers from real organisations share how their workplaces run. The course covers communication, administration, customer service, and core business skills. It typically takes one year to complete.

You'll need three GCSEs at Grade 3 or above, including maths and/or English. A Level 1 qualification with maths and/or English at Level 1 is also accepted. You'll finish with a Level 2 Certificate in Business and Administration.

Who this course is for

Throughout this study programme you will experience how different businesses work, in business it’s not just what you know, but who you know too, which is why you will be meeting and hearing from a number of guest speakers from both the private and public sector. These experienced professionals will support your activities and share with you information about how their businesses work, providing you with a valuable insight in to the business world. You will put the skills you learn to the test by planning a business venture of your own, with their support.

Entry requirements

Three GCSEs at Grade 3 including maths and/or English, or a Level 1 qualification plus maths and/or English at Level 1.

What you will learn

  • You'll learn how businesses in the private and public sector are organised.
  • You'll develop written and verbal communication skills for the workplace.
  • You'll practise customer service and how to handle enquiries professionally.
  • You'll use common office software and digital tools.
  • You'll understand how to manage information and keep accurate records.
  • You'll build awareness of workplace regulations and professional standards.

How you will learn

You'll learn through classroom sessions, practical tasks, and activities linked to real business scenarios. Guest speakers from local organisations contribute to your learning throughout the year. Assessment is through coursework, assignments, and practical tasks completed during the course.

What you will need to bring

The centre will provide most materials. Suffolk New College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Business Administrator, supports the day-to-day running of an office.
  • Admin Assistant, handles correspondence, filing, and scheduling.
  • Office Administrator, keeps office operations organised and efficient.
  • Receptionist, manages front-of-house duties and visitor enquiries.
  • Customer Service Advisor, responds to customer queries in an office setting.
  • Data Entry Clerk, maintains accurate records and databases.

What you could study next

  • Level 3 Business Administration qualification, for those wanting to move into supervisory or senior admin roles.
  • Level 3 Customer Service qualification, if you want to specialise in client-facing work.
  • Level 2 or 3 Accounting qualification, such as an AAT Award, for those interested in finance within a business setting.
Apply on suffolk.ac.uk →
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