Free Level 1 Facilities Industry Introduction Course in Hackney. Classes run at New City College Hackney Campus, part-time during the day, over 44 weeks. This facilities industry introduction course gives you a grounding in how buildings and workspaces are managed and maintained. You'll explore the different roles within the sector and the skills employers look for. The pace is steady, making it manageable alongside other commitments. You'll finish with a City and Guilds Level 1 Certificate in Introduction to the Facilities Industry.
Who this course is for
19 plus
What you will learn
You'll explore the structure and scope of the facilities management industry.
You'll learn about the different job roles within facilities services.
You'll understand health and safety responsibilities in facilities environments.
You'll study how buildings and workspaces are maintained and managed.
You'll develop knowledge of customer service in a facilities context.
You'll learn about sustainability and environmental practices in the sector.
How you will learn
You'll learn through classroom-based sessions at New City College Hackney Campus. Assessment is through assignments and short tasks completed during the course. Your tutor will give you feedback as you progress through each unit. There are no formal written exams.
What you will need to bring
The centre will provide most materials. New City College Hackney Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Facilities assistant: supporting day-to-day building operations
Caretaker or site operative: maintaining premises and communal areas
Cleaning supervisor: overseeing cleaning teams in commercial buildings
Mailroom or post room operative: managing internal post and deliveries
Reception or front-of-house assistant: first point of contact in offices or venues
Estates support worker: helping manage public sector or NHS buildings
What you could study next
Level 2 Certificate in Facilities Services: builds on this qualification and prepares you for more responsible roles in the sector.
Level 2 Award in Health and Safety in the Workplace: useful for any facilities or estates role where safety compliance matters.
Level 2 Certificate in Cleaning and Support Services: a practical route into specialist cleaning and building services work.
