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Free Level 1 Business and Retail Course in Ashton-under-Lyne

CostFREE
Duration16 weeks
LevelLevel 1
DeliveryClassroom based
Start6 Jan 2027
Study modePart-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body
Apply now →

About this course

Free Level 1 Business and Retail Course in Ashton-under-Lyne. Classes run at Tameside One, part-time during the day.

The course runs over 16 weeks and covers business communication, customer service, and practical digital skills. No formal qualifications are needed to join. You'll have an initial assessment to confirm the right starting point for you.

You'll finish with a Gateway Qualifications Award in Business and Retail.

Who this course is for

Elevate Your Career: Business, Communication & Digital Skills for the Modern Workplace

Looking to upskill your workforce or boost your own career potential?

This comprehensive Level 1 Diploma combines essential business knowledge with powerful communication strategies and practical digital skills, everything today's employers are asking for.

Perfect for adults returning to learning or companies investing in staff development.

Entry requirements

Open to adults aged 19+ looking to return to work, upskill, or boost their career confidence.

No formal qualifications needed: just a willingness to learn.

What you will learn

  • You'll develop customer service skills used in retail and office settings.
  • You'll practise business communication, including written and spoken methods.
  • You'll build practical digital skills for everyday workplace tasks.
  • You'll learn how businesses and retail operations are organised.
  • You'll understand how to present yourself professionally to employers.

How you will learn

You'll learn through classroom sessions at Tameside One. Lessons are part-time and run during the day. Assessment is based on coursework and practical tasks completed during the course. There are no formal exams.

What you will need to bring

The centre will provide most materials. Tameside One will confirm anything else you need before you start.

Where next

Jobs you could do

  • Retail Assistant, serves customers and handles stock on the shop floor.
  • Sales Assistant, supports customers and processes sales in a retail setting.
  • Customer Service Assistant, handles enquiries and resolves issues for customers.
  • Office Assistant, carries out admin and support tasks in a business environment.

What you could study next

  • Level 2 Certificate in Retail Skills, a natural next step for anyone moving into a retail career.
  • Level 2 Award in Customer Service, builds on the communication skills covered in this qualification.
  • Level 2 Certificate in Business Administration, opens doors to office and admin roles.
Apply on tameside.ac.uk →
Apply now →

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