Free Entry Level Introduction to the Hospitality Industry Course in Exeter. Classes run at Exeter College. This full-time daytime course covers the core skills and knowledge you need to start working in hospitality. You'll study for around 360 hours across the programme. The course is a strong starting point if you're heading toward roles in hotels, restaurants, cafes, or catering. You'll earn a City and Guilds introduction to the hospitality industry certificate when you complete the course.
Who this course is for
For details about CG CERTIFICATE IN INTRODUCTION TO THE HOSPITALITY INDUSTRY ENTRY 3 LEVEL (TIVERTON), please see the College Website (Courses can be found under the 16-18 / Adults / University tabs or use the search box at the top of the screen or use the screen). Alternatively please call to speak to a college advisor.
Entry requirements
See website for futher details
What you will learn
You'll learn how the hospitality industry is structured and how different businesses operate.
You'll develop customer service skills used in hospitality settings.
You'll explore food and beverage service basics.
You'll understand health, safety, and hygiene standards in hospitality workplaces.
You'll learn how to present yourself professionally and work as part of a team.
You'll gain an overview of the different roles available across the hospitality sector.
How you will learn
You'll learn through classroom-based sessions at Exeter College. Assessment is practical and knowledge-based, in line with the City and Guilds specification for this qualification. You'll complete assignments and practical tasks that reflect real hospitality workplace situations. You'll have an initial assessment before you start so the college can confirm this is the right level for you and plan your learning accordingly.
What you will need to bring
The centre will provide most materials. Exeter College will confirm anything else you need before you start.
Where next
Jobs you could do
Hospitality team member: front-of-house or back-of-house roles in hotels and restaurants
Waiter or waitress: serving customers in cafes, restaurants, and event venues
Kitchen assistant: supporting chefs and kitchen teams with food preparation
Barista or café assistant: preparing drinks and serving customers
Hotel receptionist: welcoming guests and handling bookings at entry level
Catering assistant: supporting food service in schools, hospitals, or workplaces
What you could study next
Level 1 Award or Certificate in Hospitality and Catering: builds on your entry level knowledge with more detailed skills.
Level 2 Diploma in Hospitality Services: the next step toward skilled hospitality work and a wider range of job roles.
Level 2 Food Safety in Catering Award: a short qualification many hospitality employers ask for, covering food hygiene standards.
