Entry Level Hospitality and Catering Course in Lambeth. Classes run at Lambeth College Clapham Campus, full-time during the day. Fees may vary depending on your circumstances, and the course may be free for some learners. Over 36 weeks, you'll cover the core skills needed to work in hospitality and catering environments, including customer service. This entry level hospitality and catering qualification is a practical starting point if you're new to the sector.
Who this course is for
Visit our website at https://www.southbankcolleges.ac.uk, or give us a call on 020 7501 5000 for more information about E3 Award in Catering and Hospitality - Customer Service (Gateway). You can also visit us at our Clapham Centre: 45 Clapham Common South Side, London, SW4 9BL to speak to a course advisor, but it is best to book an appointment in advance. If you would like to enquire specifically about this course please quote the course reference number which is D3CAH-E3AW-F-A1/1. We hope to see you at Lambeth College in the near future :)
Entry requirements
Visit our website at https://www.southbankcolleges.ac.uk, or give us a call on 020 7501 5000 for more information about E3 Award in Catering and Hospitality - Customer Service (Gateway). You can also visit us at our Clapham Centre: 45 Clapham Common South Side, London, SW4 9BL to speak to a course advisor, but it is best to book an appointment in advance. If you would like to enquire specifically about this course please quote the course reference number which is D3CAH-E3AW-F-A1/1. We hope to...
What you will learn
You'll develop customer service skills used in hospitality settings.
You'll learn how to communicate with customers and colleagues professionally.
You'll explore food safety and hygiene practices in catering environments.
You'll understand how hospitality and catering businesses operate day to day.
You'll practise the practical tasks involved in serving and supporting customers.
How you will learn
You'll learn through classroom-based sessions at Lambeth College Clapham Campus. Teaching combines practical activities with knowledge-based work. Assessment is through coursework and practical tasks completed during the course. There is no formal written exam.
What you will need to bring
The centre will provide most materials. Lambeth College Clapham Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Customer service advisor, handling queries in hospitality or retail settings.
Café or coffee shop assistant, serving customers and preparing food.
Hotel receptionist, welcoming guests and managing bookings.
Restaurant front-of-house staff, taking orders and supporting service.
Catering assistant, supporting kitchen and service teams.
What you could study next
Level 1 Award or Certificate in Hospitality and Catering: builds on Entry Level 3 and covers a broader range of hospitality skills.
Level 2 Diploma in Hospitality and Catering: a more in-depth hospitality and catering qualification that can open doors to supervisory roles and further training.
Functional Skills English and Maths at Level 1 or Level 2: useful alongside any hospitality qualification and recognised by employers.
