Free Entry Level 3 Working Life Course in Wallsend. Classes run full-time during the day at Tyne Metropolitan College. This is a free working life course with no specific entry requirements. You'll have an initial assessment so the college can plan your learning. Over around two months, you'll build practical skills in ICT and everyday working life, covering what employers expect and how to manage yourself in a job. The course runs on the ICT pathway, so digital skills are a core part of what you'll cover.
Who this course is for
Programme Title = | Course Title = C&G Awd Skills for Working Life (ICT Pathway) E3 (Grp 4) | Qualification Aim Reference = 60137113 | Qualification Aim Title = Award in Skills for Working Life (Entry 3) | College Delivery Area = Service Industries and Lifelong Learning (Note: 1 other start date(s) for this course exist. Please contact the college for further information.)
Entry requirements
No specific entry requirements - contact the College for further details.
What you will learn
You'll develop practical ICT skills used in everyday work settings.
You'll learn how to communicate effectively with colleagues and managers.
You'll understand what employers expect from you in a job.
You'll practise organising your time and managing your own work.
You'll explore how to present yourself professionally, including in job applications.
You'll build awareness of health, safety, and workplace responsibilities.
How you will learn
Learning takes place in the classroom at Tyne Metropolitan College during the day. You'll work through units covering ICT and working life skills, with tasks and activities set by your tutor. Assessment is based on the work you produce throughout the course. There is no formal written exam. Your tutor will track your progress and confirm when you have met the requirements for the City and Guilds Award.
What you will need to bring
The centre will provide most materials. Tyne Metropolitan College will confirm anything else you need before you start.
Where next
Jobs you could do
Administrator or office assistant, handling day-to-day tasks and correspondence
Retail assistant, serving customers and managing stock
Customer service advisor, supporting people by phone or in person
Warehouse operative, picking, packing, and organising goods
Receptionist, greeting visitors and managing bookings
Care assistant, supporting people in home or residential settings
Hospitality team member, working in cafes, hotels, or restaurants
What you could study next
Level 1 Award or Certificate in Employability Skills. A natural next step to strengthen your job-readiness and CV.
Functional Skills English or Maths at Entry Level 3 or Level 1. Useful if you want to meet employer requirements for literacy and numeracy.
Level 1 ICT Qualification. Builds on the digital skills covered in this course and opens more office-based roles.
Level 2 Certificate in Customer Service or Business Administration. Moves you toward skilled roles with better pay.
