Customer Service
4 x 2 hour sessions
Community Course
This course is suitable for people that are new to customer-facing work, those returning to work or changing roles. It is also suitable for people already working in customer service who want to improve confidence and skills or anyone who want to understand customer expectations and professional communication.
This is a face to face or online course where you’ll learn together and take part in practical group activities, all in a relaxed and friendly environment.
Entry requirements
To find out if you are eligible for this course, please go to:
www.workwiltshire.co.uk/eligibility-criteria/