BTEC Level 2 Travel and Tourism Course in Kensington and Chelsea. Classes run at Morley College London North Kensington Campus, part-time during the day. Fees may apply depending on your circumstances, so check the college website for funding options. This level 2 BTEC travel and tourism course covers global destinations, travel planning, customer service, and the UK tourism sector. You'll take a practical, customer-focused approach throughout. The course runs over 35 weeks. To enrol, you'll need four GCSEs at Grade 3 or above, including English and maths. A Level 1 qualification in a relevant subject may also be considered.
Who this course is for
This study programme allows you to take a practical and customer-focused approach to your learning in a vocational travel and tourism context. It covers the key principles of the industry, including global destinations, customer service, travel planning and the UK tourism sector, with a strong emphasis on real-world application and transferable skills. The course provides an engaging, robust and broad introduction to the travel and tourism industry, making use of interactive learning environments and industry-relevant resources. You will explore how the sector operates, the importance of delivering excellent customer experiences, and the factors that influence travel and tourism on both a national and global scale. The underpinning knowledge, understanding and practical skills that you will develop have been designed to reflect the needs of employers within the travel, tourism and hospitality industries. Travel and Tourism adopts a dynamic and applied structure, allowing you to combine theoretical learning with practical activities such as planning trips, researching destinations and developing customer service scenarios. To ensure sufficient breadth and depth, the Pearson BTEC Level 1/Level 2 First Extended Certificate in Travel and Tourism includes four mandatory units and six optional units.
Entry requirements
Four GCSEs at Grade 3 or above including English and maths. A Level 1 qualification in an appropriate subject area will be considered if accompanied by a good reference for attitude, behaviour, attendance and punctuality.
What you will learn
You'll explore global destinations and how they attract different types of travellers.
You'll develop customer service skills specific to the travel and tourism industry.
You'll learn how to plan travel itineraries and meet customer needs.
You'll study the structure and key players of the UK tourism sector.
You'll build transferable skills in communication, problem-solving, and working with customers.
You'll apply your learning through interactive, real-world activities and scenarios.
How you will learn
You'll learn through classroom-based sessions using an interactive learning environment. The BTEC format means assessment is largely coursework and assignments rather than exams. You'll complete units through practical tasks, projects, and written work that reflect real situations in the travel and tourism industry. Your tutor will guide you through each topic, and you'll build a portfolio of evidence as you progress through the course.
What you will need to bring
The centre will provide most materials. Morley College London North Kensington Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Travel agent: advising customers and booking holidays and flights.
Holiday representative: supporting tourists at UK or overseas destinations.
Customer service advisor: handling enquiries for travel or tourism businesses.
Tour operator assistant: helping plan and coordinate group travel.
Airport passenger service agent: assisting travellers through check-in and boarding.
Visitor attraction assistant: working at museums, heritage sites, or theme parks.
What you could study next
BTEC Level 3 National Extended Certificate or Diploma in Travel and Tourism (Pearson Edexcel): the natural next step if you want to go deeper into the industry or move toward higher education.
Level 3 Extended Diploma in Hospitality: broadens your options into hotels, events, and food and beverage management.
A relevant apprenticeship in travel, tourism, or customer service: lets you earn while you learn in a real workplace setting.
