Qualifications improve your chances; they do not gate the job. Level 2 is the most recognised.
Level 2 most recognisedOpen entry
Your route in
You can start without qualifications - direct entry/volunteering; a qualification improves your chances
1
Qualifications employers recognise (Level 2)
Any of these strengthens your application.
- Level 2 Award in Customer Service L24 courses
2
Where this can take you
No set entry requirements; the Customer Service Practitioner Level 2 apprenticeship (or a Level 2/3 Diploma in Customer Service) is the recognised route.
Courses for this career
See free Support Advisor courses
Level 2
- Level 2 Award in Customer Service L24 courses