Qualifications improve your chances; they do not gate the job. Level 3 is the most recognised.

Level 3 most recognisedOpen entry

Your route in

You can start without qualifications - direct entry/volunteering; a qualification improves your chances

1

Qualifications employers recognise (Level 3)

Any of these strengthens your application.

2

Where this can take you

Team member then shift leader via Team Leader Level 3 or on-the-job promotion; exact bar depends on sector (retail, hospitality, warehousing, manufacturing).

Courses for this career

See free Shift Leader courses

Level 3

Plan a different career