Qualifications improve your chances; they do not gate the job. Level 3 is the most recognised.
Level 3 most recognisedOpen entry
Your route in
You can start without qualifications - direct entry/volunteering; a qualification improves your chances
1
Qualifications employers recognise (Level 3)
Any of these strengthens your application.
- Level 3 Diploma in Customer Service L32 courses
- Level 3 Diploma for Customer Service Specialists L32 courses
- Level 3 Diploma in Customer Service L31 course
2
Where this can take you
Customer service adviser (L2) then supervisor via Customer Service Specialist or Team Leader Level 3, then manager.
Courses for this career
See free Customer Service Supervisor courses
Level 3
- Level 3 Diploma in Customer Service L32 courses
- Level 3 Diploma for Customer Service Specialists L32 courses
- Level 3 Diploma in Customer Service L31 course