Qualifications improve your chances; they do not gate the job. Level 2 is the most recognised.
Level 2 most recognisedOpen entry
Live listings typically advertise £27,500 to £30,000 a year. See the full Customer Service Advisor salary guide.
Your route in
Employers typically expect around L2
1
Qualifications employers recognise (Level 2)
Any of these strengthens your application.
- Level 2 Certificate in Principles of Customer Service L231 courses
- Level 2 Certificate in Customer Service L210 courses
- Contact Centre Operations Certificate (Level 2) L26 courses
- Level 2 Diploma for Customer Service Practitioners L24 courses
- Level 2 Extended Certificate in Travel and Tourism L21 course
- Level 2 NVQ Certificate in Customer Service L21 course
2
Where this can take you
- Level 3 Diploma in Customer Service L32 courses
- Level 3 Diploma in Customer Service L32 courses
- Level 3 Certificate in Customer Service Principles L32 courses
- BTEC Level 3 National Extended Diploma in Travel and Tourism L31 course
Courses for this career
See free Customer Service Advisor courses
Level 2
- Level 2 Certificate in Principles of Customer Service L231 courses
- Level 2 Certificate in Customer Service L210 courses
- Contact Centre Operations Certificate (Level 2) L26 courses
- Level 2 Diploma for Customer Service Practitioners L24 courses
- Level 2 Extended Certificate in Travel and Tourism L21 course
Level 3