Summary
Start your career with a global business! Join Conjoint Export Services as a Shipping & Sales Administrator Apprentice and gain hands-on experience in international shipping, export documentation, sales support and customer service. Learn from an experienced team with over 60 years of international trade expertise.
What you will do at work
Apprentice Shipping & Export Assistant
Full training will be provided throughout the apprenticeship.
Key Responsibilities:
Export Administration & Shipping
- Assist in preparing packing lists, including carton contents, weights, dimensions, and volumes
- Receive, unpack, and check incoming goods to ensure they match purchase orders and customer requirements
- Assist with packing and repacking of goods for UK and export shipments
- Ensure products are correctly labelled and marked for shipments
- Arrange the dispatch of goods and ensure all relevant documentation accompanies shipments
- Coordinate the collection of goods from suppliers or arrange collections through freight forwarders under the guidance of your line manager
- Prepare samples to be sent to customers
Documentation
Learn to prepare and process export documentation, including:
- Commercial invoices
- Packing lists
- Certificates of origin
- Bills of lading
- Airway bills
- Assist in checking shipping documents for accuracy before dispatch
- Support your line manager in the preparation of documents required under letter of credit
- Maintain accurate records of all shipping and export activities
Order Processing & Supplier Liaison
- Check purchase orders and supplier acknowledgements for accuracy
- Enter and update order information within the company’s management systems
- Taking orders over the phone and processing them
- Liaise with suppliers, customers, freight forwarders, and overseas agents to ensure orders progress smoothly
- Assist with monitoring delivery schedules and shipment status
- Verify supplier invoices and ensure documentation is correctly filed
Administration & Filing
- Maintain electronic and physical filing systems, ensuring documents are stored accurately and promptly
- Upload and index emails, correspondence, and supporting documents within the company document management system
- Assist with organising incoming and outgoing post and courier shipments
- Ensure records are kept up to date and comply with company procedures
Customer & Business Support
- Communicate professionally with customers, suppliers, and partners via email and telephone
- Assist in obtaining freight quotations and providing shipping information to customers
- Welcome visitors to the office and assist with basic hospitality arrangements
Skills and Qualities
- Organised and detail-oriented
- Eager to learn and develop new skills
- Confident communicating with a variety of people
- Comfortable using Microsoft Office applications and learning new software systems
- Able to manage multiple tasks and priorities
- Reliable, professional, and committed to delivering high standards of work
- Interested in international trade, logistics, or business administration
Training and Development
Throughout the apprenticeship, you will receive training in:
- International shipping and export procedures
- Documentation and customs requirements
- Customer service and business communication
- Supply chain and logistics operations
- Business administration systems and software
- Compliance and quality procedures
Training
Throughout your apprenticeship, you’ll benefit from tailored in-house training, working alongside experienced members of our team. You’ll gain practical experience in all aspects of the role, learning industry processes as well as specific knowledge while building valuable administrative, communication and organisational skills.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
Qualifications
- GCSE English (4-9) – desired
- GCSE Maths (4-9) – desired
About this employer
Conjoint Export Services is an established international trading company with over 60 years of experience in global export and supply. We work with customers and suppliers worldwide, providing industrial products and reliable service across a range of industries. As a close-knit team, we offer a supportive environment where employees can learn, develop and make a real impact.
After this apprenticeship
We are looking to invest in someone for the long term. Upon successful completion of the apprenticeship, you’ll have the opportunity to become a permanent member of our team, continuing to develop your skills and experience.
Things to consider
This role offers the opportunity to gain broad experience across shipping, sales and administration. Working in a smaller business means you will have the opportunity to make a real contribution.
Employee benefits
Birthday off!