Summary
Are you a tech-savvy problem solver looking to kickstart your career in IT? We are looking for an enthusiastic and eager-to-learn Apprentice to join our ICT support team, helping to maintain the digital infrastructure that empowers our students and staff to succeed.
What you will do at work
Responsibilities
Installation & Maintenance: Under guidance, install, maintain, and repair computer hardware and software, conducting regular checks to ensure ICT areas are fully operational.
User Support: Provide first-line support to staff and students, setting up equipment and resolving technical issues quickly to minimise disruption to learning.
System Integrity: Maintain system security and efficiency by managing backups, archiving files, and following strict user protocols.
Safeguarding & Compliance: Ensure adherence to ICT policies, particularly regarding internet usage and safeguarding, and report any concerns immediately.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- GCSE Maths and English (C/4) – desired
About this employer
About WPT
At Wickersley Partnership Trust (WPT), we are fueled by a single commitment: ‘We never knowingly do less for other people’s children than we would for our own.’ As a thriving network of schools across South Yorkshire, we combine high expectations with embedded inclusivity. We do not work in silos; instead, we rely on deep collaboration and school-to-school support to ensure every student develops socially, emotionally, and academically to achieve the highest standards.
After this apprenticeship
On successful completion of the apprenticeship, the apprentice will have developed practical IT skills, knowledge and experience that can support progression into a range of IT-related roles, such as IT Support Technician, IT Service Desk Technician or other technical support positions.
There may be opportunities to progress within the Trust, subject to suitable vacancies and organisational requirements. Alternatively, the skills and qualification gained through the apprenticeship will provide a strong foundation for further training, higher-level apprenticeships or employment within the wider IT sector.
Things to consider
- A Disclosure and Barring Service (DBS) check