Summary
Support the sales and operations team through administration, quotations, supplier liaison and customer service.
What you will do at work
- Answer incoming telephone calls professionally
- Maintain the company diary
- Input customer enquiries and supplier quotations
- Process overnight quotations as first priority each morning
- Obtain competitive quotations from suppliers and compare prices, lead times and specifications
- Place work with suppliers when required
- Progress chase work in production
- Handle customer queries and Proofs of Delivery
- Maintain and expand the supplier database by researching new suppliers weekly
- Ensure work trays are cleared daily
- Maintain a tidy office environment and undertake reasonable additional duties
Training
Business Administrator Level 3.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
Qualifications
- GCSE Maths & English (4-9 (A*- C)) – essential
About this employer
Mainstream Print is an established print management company based in Sutton Coldfield,
managing projects through a nationwide supplier network.
After this apprenticeship
This role offers a structured route to becoming a Print Account Executive.