Summary
A remarkable opportunity for someone who wants to be involved in the property industry to join an expanding, thriving estate agent. Duties will include booking property viewings, coordinating property move-ins, dealing with enquiries and dealing with clients face-to-face and on the telephone.
What you will do at work
- Sales and marketing
- Registering applicants, booking appointments for viewings
- Liaising and dealing with clients/queries
- Sending and responding to emails
- Managing files
- Answering the phone
- Tenant referencing
- Filing
- Managing inbox
- Ensuring all properties are marketed consistently
- Preparing tenancy agreements and other paperwork
- Leafleting
- Data entry
- Carrying out basic property research
- Assisting sales team members
- Diary management
- General administrative duties
- Provide excellent customer service
Training
- Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard qualification
- Full on-the-job training will be delivered
- Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
- You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Requirements and skills
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Full Driving licence desired
- Good level spoken english
- Good telephone manner
- Team worker
- Enthusiasm and common sense
- Personable
Qualifications
- GCSE English (Grade 4-9 or A*-C) – desired
- GCSE Maths (4-9 (A* – C)) – desired
About this employer
We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.
After this apprenticeship
- The potential for the right candidate to become a permanent member of the team once their qualification has been completed
Things to consider
As this is a public-facing role, professionalism is really important from day one, and that includes dressing appropriately for the position. We’ve had a few interviews where candidates have shown up in more casual attire (like trainers), and we want to make sure everyone is clear on the expectations.
I’ll be mentioning this during the vetting process, but just a heads up to keep it in mind when applying. If a professional dress code isn’t something you’re comfortable with, this might not be the right role for you.
Thanks so much for understanding!